Refund Policy
We value your satisfaction and aim to provide high-quality services for social media engagement. Please read our refund policy carefully to understand your rights and obligations when using our services.
1. Eligibility for Refunds
Refunds will only be provided under the following circumstances:
• The service was not delivered as described due to technical issues on our side.
• Delivery of the service did not start within the agreed timeframe.
• Significant discrepancies in the number of likes, comments, or other engagement metrics promised.
2. Non-Refundable Cases
Refunds will not be issued in the following cases:
• The service was fully or partially delivered as promised.
• The customer provides incorrect or incomplete information, such as a wrong social media profile link.
• The account or post is deleted, private, or restricted during the service period.
• If the platform’s algorithm reduces the delivered engagement metrics due to their policies or updates.
• Dissatisfaction with engagement results that are subjective in nature.
3. Requesting a Refund
• All refund requests must be submitted within [insert number] days of the issue.
• To request a refund, contact our support team at [insert email/contact information]. Provide your order details and a detailed explanation of the issue.
• Refund requests will be reviewed and processed within [insert number] business days.
4. Refund Method
Approved refunds will be issued to the original payment method used during the purchase. Refund processing times may vary depending on your payment provider.
5. Modification of Policy
We reserve the right to modify this refund policy at any time. Changes will be posted on our website and will become effective immediately.
If you have any questions about our refund policy, feel free to contact us at lagodanicita1997@gmail.com.